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Frequently Asked Questions

This is where you will find answers to the most common questions about Voltalis.

The Voltalis solution

What is the Voltalis device and how does it work?

Voltalis is a free smart thermostat for homes with electric heating. It connects to your radiators and electric boilers and lets you monitor and control them from your phone, tablet or computer – anytime, anywhere. 

The device also helps the electricity grid by briefly reducing your heating for a few minutes during peak times. You won’t notice a thing, but it reduces strain on the system and cuts carbon. You save energy, stay comfortable, and support a more sustainable future – all without lifting a finger. 

What appliances can the Voltalis device connect to?

Voltalis works with most types of electric heating and cooling appliances, e.g. radiators – including convector, radiant and inertia heaters – as well as electric boilers, heat pumps, and HVAC. It does not connect to kitchen appliances, lighting, or other electrical items. 

How is the Voltalis device free?

Voltalis is completely free for users. We cover the cost of our smart thermostats, installation, maintenance and associated services for every customer.

Why? Because Voltalis is already paid by the electricity network for its contribution to securing stability and security of energy for the future.

During peak consumption period, when energy production drops or when there is a failure in the network, the electricity network compensates to maintain its balance, generally by activating fossil fuel power plants, which are polluting and expensive. At these times, Voltalis provides the electricity network with flexible load, enabling the network to reduce demand rather than increase supply, this avoids the need to use expensive carbon emitting power plants, limiting costs and CO2 emissions.

Do I need to switch energy supplier?

No. Voltalis works with all suppliers and tariffs, including off-peak/peak or green energy plans. You keep your current deal — we simply help you get more out of it. 

Installation

Is the installation disruptive?

Not at all. Installation is quick, tidy and handled by qualified professionals. It takes around 15 minutes per appliance. The device blends in discreetly and doesn’t require any major changes or rewiring. 

One installed, it works by itself. You save electricity without having to interact with it or having to change your lifestyle. 

Can I have Voltalis installed if I’m a tenant?

Yes. The installation is classed as a minor improvement and doesn’t affect the structure of the property. It’s also fully reversible if you move out. 

About Voltalis

Who is Voltalis?

Since 2006, our technology has been optimising energy consumption across Europe.
We’re reducing demand on the energy network, the reliance on fossil fuels and lower energy bills for millions of homes and businesses. Together we’re focussed on the future, enabling the wider adoption of clean energy and creating balance between supply and demand.

We’re the European leaders and pioneers in what we call Automated Demand Response.
We offer free smart technology which, when installed in properties with electrically controlled devices like heating, cooling, battery storage, and EV chargers, modulates the flow of energy. We optimise the energy consumption of each individual device, communicating the cumulative reductions made with the grid, in real time. When amplified across millions of devices in our network, the resulting financial and environmental savings are transformative.

Once installed Voltalis works silently in the background, so users don’t need to change behaviours, or actively engage with it to make a measurable difference.

Better for the planet. Better for everyday life. Better all round.